1. Documentation
  2. General

General

Essential information and guides about WordPress, licenses, support, and refunds.

WordPress information

Explore the essential steps to install WordPress, covering installation guides, FAQs, and expert tips. Learn about WordPress.com plans and discover the key to unlocking custom themes and plugins.

Server requirements

Ensure seamless WordPress theme usage with our guide on essential hosting requirements: WordPress 6+, PHP 7.4+, MySQL 5.7+, Nginx/Apache with mod_rewrite, and HTTPS support. Learn how to request necessary PHP configuration limits to prevent common issues and optimize your website’s performance.

Theme license

Discover the ins and outs of ThemeForest licensing. Learn about Regular and Extended Licenses, and find answers to common queries about using themes on multiple sites, test sites, and WordPress multisite installations.

Purchase code

Learn the easy step-by-step process to obtain your Envato purchase license file. Log in to your Envato Market account, access your downloads page, and find your theme purchase code.

How to get support

Maximize your theme support experience with our comprehensive guide. Understand the nuances of complimentary support, learn how to extend it, and discover efficient ways to report issues. Follow our expert tips on asking for help effectively and make the most out of your theme’s potential.

Refund policy

Understand refund eligibility, from theme discrepancies to security concerns. Learn the proper process to request a refund, ensuring a hassle-free experience for your ThemeForest purchases.